Terms of Service
Terms of Service
Last Updated: February 9, 2026
1. OVERVIEW
This website is operated by Venova . Throughout the site, the terms “we”, “us” and “our” refer to Venova. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
2. MEDICAL DISCLAIMER
Our products are not medical devices. The content on this website and the products sold (compression socks) are for informational and comfort purposes only. They are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition (eg, circulatory problems or diabetes). Use of our products is at your own risk.
3. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
4. PRODUCTS AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
5. LIMITATION OF LIABILITY
In no case shall Venova, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, or replacement costs, arising from your use of any of the service or any products procured using the service.
6. GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and constructed in accordance with the laws of Germany , as our business operates from Germany. However, for customers in the United States, we strive to comply with local consumer protection standards.
7. CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and changes to our website.
8. CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at: support@venovasocks.com
Venova Attn: Annett Stabrey In der Hohle 5 99441 Umpferstedt Germany